Healthcare doesn’t make things easy for platforms. Data volumes surge. Policies shift. Compliance gets tougher. Most platforms aren’t built to handle that. Infosys Helix is.
It is designed to stay flexible when operations scale, stay fast when pressure spikes, and stay secure when regulations tighten. Not patched together—purpose-built. For leaders who need systems they can count on, not systems they have to explain.
Read how it works
Experience Layer
Delivers role-based journeys across dashboards, portals, and self-service.
Core Layer
Drives decisions with a rules engine, AI, and automation.
Data Layer
Unifies data across systems with a fabric, NLP processing, external feeds.
A platform that’s layered, not complicated
Infosys Helix is structured into three clean, modular layers like Lego blocks built for enterprise healthcare. Each piece is designed to snap into place, adapt to your environment, and scale without rework. It’s how we bring clarity to complexity and give tech leaders full control without full-time firefighting.
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It works with what you have
Most platforms ask you to bend to their rules. Infosys Helix fits into yours. It works with the systems you already have and gives business and ops teams the freedom to make changes without filing tickets. No complex rewiring. Just clean integration that clears the path for execution.
What stood out? All the configurable options—letter management, DSNP prediction, PDF enrollments. It’s like flipping switches instead of writing scripts.
— Director, Enrollment Operations, National Payer
Today, we contact IT every time a letter needs to be triggered or stopped. With Infosys Helix’s PCP functionality, that headache is gone.
— Director, Ops Strategy, National Payer
Ready for tomorrow
Infosys Helix runs at enterprise scale. It is cloud-native, handles AI workloads, automates decisions across lines of business, and keeps governance embedded from the start. Built for complexity. Tuned for speed. Ready when you are.
AI-ready from the ground up
A GenAI assistant trained on your SOPs, documents, and enterprise data—so associates can get instant answers without digging through manuals.
High-accuracy optical character recognition powered by machine learning to digitize paper-based forms and intake flows.
Machine learning optimizes how rosters are parsed, validated, and updated—reducing manual review and errors.
AI auto-generates templated contracts, applies redlines, and minimizes review cycles.
AI algorithms can accept, reject, or escalate edits—streamlining decision-making and cutting cycle time.
Compliance without
compromise
✓ HIPAA
✓ HITRUST
✓ SOC 2
✓ CMS Compliance
✓ State-specific mandates where applicable
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